backups

Hi, we are seeking some guidance here on specific steps or things to be aware of when trying to restore cPanel accounts after a major server crash. We manage about 25 sites (individual cPanel accounts each) on a server that was setup on a virtual machine instance. It looks like the VM volume...

I'm using Jetbackup for backups. Used it for years. Works really well. I have several sites I want to backup the databases more frequently than once a day. A couple of the sites, there's a lot of things being updated in the database constantly. The most critical one is 1.3GB of data, 2.5...

Hello, I am askin here, where can I find the logs of cutomers, to find when a customer logged in to cpanel, and did own backups of databank (section: Download a MySQL Database Backup) Can i find it, whe customer downloaded databank backup and filezilla tranfser log? (and File Manager backups)...

Hi, I am planning to build a new cPanel server on Hetzner. I will be using NVMe SSD Datacenter Edition drives, so naturally i will be getting lesser disk space compared to normal SSD or HDD in same price. So, i am looking to implement any one of below 2 options. 1.) Purchase and Attach...

Hi all, I have a few servers where backups systematically fail with "Insufficient disk space" during the backup process. Backups are offloaded to AWS S3. The "Check Available disk space is set to 10,000 and usual disk space remaining is some 40%. Yet every monthly backup fails. What are the...

I have mounted the drive using s3fs-fuse and it successfully mounted but the backup is not copying/transporting in the mounted drive I have tried 2 methods. 1st: Enable mount option in cpanel backup configuration result the backup creation is failed 2nd: add a Additional Destinations as a local...

Hi, I am trying to set up backups to go to Google Drive. I am setting up the credentials to obtain the Client and Secret Key, following the instructions here. It says in the instructions the following: In the Authorized URLs field, add an entry for each server performing backups to this...

From time to time some users cancel their services and they require me to share its backups, however it is kind of slow to download its backup files to my computer and then upload to something like Dropbox or Google Drive, so I was wondering if there is a way to copy the backup files directly to...

Hello, My backups are not working anymore after a full VPS restoration. Been getting the notification "The process “pkgacct - [username-account] - av: 4” stalled while it ran for user “root”." since then, but I have no clue what it means or what to do about it. Should I open a ticket? Thank you.

Hi guys, i hope that all is well wit all you, look i have this situation: I have 14 servers that send their backups to a main server with WHM and an additional HD, On the mail server i created linux users with their respective passwords for each server On each server i configured rsync on the...

Any idea when cPanel is going to allow backups to be restored remotely from SSH/FTP/S3/Wasabi/Rsync/Hetzner Storage Boxes. I have JetBackup 5 working on some servers, but the initial index takes forever, so god help me if ever needed to restore all accounts to the server. Before the backup...

Dedicated server have only 60 accounts and full backups running daily to local drive and remote location. All are fine here. But when customer restores a backup from latest backup file, its restoring old files only. For Eg: Backup started from Feb 1 and every day full backups are creating and...

In the work of reviewing the correct operation of cpanel backups, I find this very common error. This is a server that has been dragging accounts for 15 years. And some of them have been migrated from server to server. Now with 10.3.34-MariaDB, I see these errors. Any ideas? warn [pkgacct]...

We have configured cPanel Backups, however there are a number of accounts that are not being removed. The system is creating the backup but when the retention policy is run against the files, some of the account are not being removed due to a permission error on the backup. This is not...

Hello My incremental Backup size more and more then Main HDD Disk Information Device Mount Point Usage Status /tmp /tmp 79% (1,373,860,180 of 1,836,004,544) /backup /backup 96% (1,746,351,388 of...

We currently have Backups set to Incremental, running daily. But we want to have Compressed backups as well, at least weekly, if not daily as well, in case of any major issues and catastrophes so that we have full cPanel backup we can restore accounts from. Which, from my understanding, is not...

The server is logging the below error while trying to upload the backups to Google Cloud Storage. Some are succeeding, but most are failing: [2022-01-02 01:43:21 +0000] info [cpbackup_transporter] Upload attempt #3 starting for /backup/2022-01-02/accounts/*******.tar.gz to...

Hello all, We are several people here getting this kind of cPanel Alerts the nights when cPanel scheduled backups are running simultaneously compress and transport the archives on Amazon S3 : For my part, I get it on a weekly basis, because I've chosen Acronis for daily backup and WHM/S3 for...

I am having some trouble getting a command line mysqldump to work. Once a day I want to do a mysqldump of my database to a backup. Below is the command line, and I can't get it to work with or without passwords. Does anyone know why? SHELL="/bin/bash" 35 1 * * 0 mysqldump -q...

I just added a new volume to a client's vps because the backups were causing them to run out of space and changed the Backup folder to be on the new drive. The system is set to retain the 5 most recent backups. Should I leave the old backups where they are, meaning will the system recognize that...