migration

Hello, I'm around 2/3rds the way through a server migration. I moved a bunch of accounts over the weekend that use email heavily. At this stage most appear to have moved without issue but I have some that just refuse to accept mail from the sender and the email sits in the sender's outbox...

Domain: REDACTED.com Old server OS: CentOS7 New server OS: Ubuntu 20.04 WHM Access? Yes (on both servers) Relevant Details: old nameserver selection: Bind new nameserver selection: PowerDNS ("Bind is not available for your system. Please choose another nameserver configuration.") Steps taken...

How do i delete all sessions from "Review transfers and restores" that are completed, failed, or restored... I already tried this: How do I delete completed sessions in "Review Transfers and Restores"? and it didn't work. And also i followed this guide: The backup_restore_manager Script |...

Hello, I just moved my CPanel from a server to another everything went smooth exept for the mailboxes are empty !!! Any help please

This is really a big issue for us. We have a client that has a few VPS services with us. We needed to migrate their cPanel/WHM servers to a server running a newer version of CloudLinux. We made sure to transfer the configuration for cPanel, EasyApache and stuff like that using the transfer...

Hello, I have 100 cPanel reseller accounts now I want to migrate 100 cPanel reseller accounts to my own WHM & cPanel server. Now how do I transfer full reseller account with package everything? Note: 100 cPanel Reseller account provider give me WHM username and password no root access. Also i...

During the migration from Horde to RoundCube all of a user's email that was in the trash folder was placed back in the inbox. Any idea why this happened? It only happened to one user.

The system failed to remove “bienesraices”’s remote account archive via the API (Application Programming Interface) because of an error (pass, accesshash, or api_token is a required parameter at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/cPanel/PublicAPI.pm line 139...

I am trying to migrate ONE.COM emails to Cpanel but facing only one issue. The emails are not showing up in inbox, sent,junk. It only shows a (NO SUBJECT) mail in the inbox. I have checked mail permissions are all correct also I try to with the REPAIR MAILBOX PERMISSION but my issue is still not...

I had no issues with my test server migration from Centos 7 to Rocky linux 8.6. I waited a couple hours for domain to resolve to new IP address. I would like any suggestions to improve the process but here are the steps I took: 1. I let WHM automatically create a hostname on the new server 2...

CentOS v7.9.2009 STANDARD kvm cPanel Version 106.0.9 I have a number of sites that are using MySQL 5.7.40. When trying to migrate to php 8 the follow error appears on the website page with error reporting enabled. The MySQLi extension for PHP is not installed or enabled. I use the WHM...

After server migration, most of the websites are showing 404 Error except index page. Index page is working and all other page is 404. Old server was apache and the new server is litespeed. thats the only difference.

All Laraval Websites are down after migrating from one server to another. [Wed Oct 12 12:29:44.959399 2022] [cgi:error] [pid 369660] [client 125.18.39.210:53140] AH02812: attempt to invoke directory as script

hello everyone, I have this client that want to move their emails from cPanel to Google Workspace. what is the best + seamless way for doing this? Thanks everyone

I'm currently running a CentOS 7.8 Standard server with cPanel 106. This is hosted on a DigitalOcean drop with multiple 500GB storage volumes attached which are used solely for the cPanel accounts (i.e. additional "home" locations). I intend on migrating to a new AlmaLinux server and was...

I have migrated some Cpanel users to a new server, but many of them when loading their website just show a blank page. Some sites are wordpres but some others are just an index page and the content is not displayed either. What could be happening?

Hello, I have a customer who wants to migrate +4000 Exchange mail accounts running on Active Directory. The possibility of creating these accounts from 0 in cPanel is unfeasible. We have seen that we can connect ADFS with OpenID...

What's the fast way of copying a large database (size is around 150Gb) onto another server? Both old and new servers are cPanel ones and mariadb 10.5 version. I only need to move the db to another server.

Hello We are migrating some external DNS zones into our cPanel DNS cluster. Our cluster runs PowerDNS with the bind backend. Some of the domains to be imported make use of DNSSEC. The zone loads correctly, then to import the key we execute pdnsutil import-zone-key upn.org...

Hi there, It appears the WHM transfer tool is Plesk compatible. However, the WHM transfer tool relies on SSH which most shared hosts won't allow or open. Can you tell me is there a way to do a Plesk migration if I don't have SSH to the source host?