1. bloatedstoat

    SOLVED Email fails to send after migration - urgent help please

    Hello, I'm around 2/3rds the way through a server migration. I moved a bunch of accounts over the weekend that use email heavily. At this stage most appear to have moved without issue but I have some that just refuse to accept mail from the sender and the email sits in the sender's outbox...
  2. J

    Site timing out, after server migration

    Domain: REDACTED.com Old server OS: CentOS7 New server OS: Ubuntu 20.04 WHM Access? Yes (on both servers) Relevant Details: old nameserver selection: Bind new nameserver selection: PowerDNS ("Bind is not available for your system. Please choose another nameserver configuration.") Steps taken...
  3. B

    Delete completed sessions from transfers

    How do i delete all sessions from "Review transfers and restores" that are completed, failed, or restored... I already tried this: How do I delete completed sessions in "Review Transfers and Restores"? and it didn't work. And also i followed this guide: The backup_restore_manager Script |...
  4. D

    Empty mailbox after migration with transfer tool

    Hello, I just moved my CPanel from a server to another everything went smooth exept for the mailboxes are empty !!! Any help please
  5. D

    Migration to new server almost cost us a big client

    This is really a big issue for us. We have a client that has a few VPS services with us. We needed to migrate their cPanel/WHM servers to a server running a newer version of CloudLinux. We made sure to transfer the configuration for cPanel, EasyApache and stuff like that using the transfer...
  6. M

    Reseller Migration

    Hello, I have 100 cPanel reseller accounts now I want to migrate 100 cPanel reseller accounts to my own WHM & cPanel server. Now how do I transfer full reseller account with package everything? Note: 100 cPanel Reseller account provider give me WHM username and password no root access. Also i...
  7. C

    Horde to RoundCube migration issue

    During the migration from Horde to RoundCube all of a user's email that was in the trash folder was placed back in the inbox. Any idea why this happened? It only happened to one user.
  8. H

    Migration error

    The system failed to remove “bienesraices”’s remote account archive via the API (Application Programming Interface) because of an error (pass, accesshash, or api_token is a required parameter at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/cPanel/PublicAPI.pm line 139...
  9. A

    Email Migration From ONE.COM to CPANEL

    I am trying to migrate ONE.COM emails to Cpanel but facing only one issue. The emails are not showing up in inbox, sent,junk. It only shows a (NO SUBJECT) mail in the inbox. I have checked mail permissions are all correct also I try to with the REPAIR MAILBOX PERMISSION but my issue is still not...
  10. O

    Suggestions on server migration

    I had no issues with my test server migration from Centos 7 to Rocky linux 8.6. I waited a couple hours for domain to resolve to new IP address. I would like any suggestions to improve the process but here are the steps I took: 1. I let WHM automatically create a hostname on the new server 2...
  11. J

    General Mysql and Maria and MySQLi extension for PHP question

    CentOS v7.9.2009 STANDARD kvm cPanel Version 106.0.9 I have a number of sites that are using MySQL 5.7.40. When trying to migrate to php 8 the follow error appears on the website page with error reporting enabled. The MySQLi extension for PHP is not installed or enabled. I use the WHM...
  12. H

    404 Error pages after migration

    After server migration, most of the websites are showing 404 Error except index page. Index page is working and all other page is 404. Old server was apache and the new server is litespeed. thats the only difference.
  13. H

    Error after Migration

    All Laraval Websites are down after migrating from one server to another. [Wed Oct 12 12:29:44.959399 2022] [cgi:error] [pid 369660] [client] AH02812: attempt to invoke directory as script
  14. P

    Migration to Google Workspace

    hello everyone, I have this client that want to move their emails from cPanel to Google Workspace. what is the best + seamless way for doing this? Thanks everyone
  15. M

    Server migration with multiple home directories

    I'm currently running a CentOS 7.8 Standard server with cPanel 106. This is hosted on a DigitalOcean drop with multiple 500GB storage volumes attached which are used solely for the cPanel accounts (i.e. additional "home" locations). I intend on migrating to a new AlmaLinux server and was...
  16. R

    Blank page after migration

    I have migrated some Cpanel users to a new server, but many of them when loading their website just show a blank page. Some sites are wordpres but some others are just an index page and the content is not displayed either. What could be happening?
  17. jmginer

    Migration of e-mails from Exchange using ADFS + OpenID

    Hello, I have a customer who wants to migrate +4000 Exchange mail accounts running on Active Directory. The possibility of creating these accounts from 0 in cPanel is unfeasible. We have seen that we can connect ADFS with OpenID...
  18. K

    Database Migration

    What's the fast way of copying a large database (size is around 150Gb) onto another server? Both old and new servers are cPanel ones and mariadb 10.5 version. I only need to move the db to another server.
  19. J

    DNSSEC migration

    Hello We are migrating some external DNS zones into our cPanel DNS cluster. Our cluster runs PowerDNS with the bind backend. Some of the domains to be imported make use of DNSSEC. The zone loads correctly, then to import the key we execute pdnsutil import-zone-key upn.org...
  20. E

    Plesk to cPanel Migration if you *don't* have SSH access

    Hi there, It appears the WHM transfer tool is Plesk compatible. However, the WHM transfer tool relies on SSH which most shared hosts won't allow or open. Can you tell me is there a way to do a Plesk migration if I don't have SSH to the source host?