1. Michaelit

    Block receive from sender [email protected]

    Hello cPanel members, i would like to ask how can i block receiving messages from [email protected] where mydomain.tld is one of the available domains on my WHM/cPanel server?
  2. Michaelit

    Getting emails (SPAM) from another server through PHP script

    Dear cPanel members i need your advice for an important issue i face the last days. I have found that a PHP script hosted on an external Server send from [email protected]* where MYDOMAIN.TLD is a domain of mine hosted on my cPanel Server. So From [email protected] sender to...
  3. E

    I"m so tired of our mail server IPs being blacklisted -- What are "best practices" for prventing outgoing spam?

    It seems like every other day our mail server IP (in /etc/mailips) is getting blacklisted and then we have to change it to another IP... which then gets blacklisted... and then we change it.. .which is blacklisted... etc... It's VERY frustrating, because we often can't find what customer is...
  4. E

    Is admin notified of outgoing emails filtered by spam assassin?

    Hello, If we enable the "Scan outgoing messages for spam and reject based on defined Apache SpamAssassin™ score" feature in the WHM Exim Configuration Manager... is the server admin notified when an email is rejected? Does the email sender (cpanel account owner) get notified? Or is it just a...
  5. E

    Possible to enable "scan outgoing mail for spam" exim option PER ACCOUNT?

    Hello, In the Exim Configuration area of WHM, there is this option: ------------------- Scan outgoing messages for spam and reject based on defined Apache SpamAssassin™ score ------------------- Is it possible to enable this on a per account basis? We don't want to enable it for the entire...
  6. S

    Not all incoming mails have a SPAM score

    Hi! I've configured a new blacklist rule "*.cam" (see attached), it's working, but some emails from .cam still coming to the Inbox. I've checked Delivery Report (attached) and you can see that some emails doesn't have a spam score and goes directly to the inbox. Why is it happening? Thank you!
  7. G

    HTML Spam filter?

    Hi I'm trying to block a prolific email spammer... To cut it short, I have identified a somewhat unique snippet pattern in source of the html. I have tried using the plain HTML and a regular expression of this snippet and neither are working... I'll try pasting the HTML here, but I'll also...
  8. N


    good day! I ask for help, I am new to vps, I have hired one in contabo, and everything is excellent, only 2 details: the mail that I send always reaches spam, I have everything set the DKIM, SPF, and PTR and in the cpanel it is as validated. any suggestion? on the other hand, I require your...
  9. M

    All emails being sent to the server are being bounced as spam

    Hi All I appears that ALL emails being sent to my WHM/cPanel server to all accounts are being bounced as spam: gave this error: Remote server returned an error -> 550 "JunkMail rejected -...
  10. M

    New Server listed in the Barracuda RBL but passes on all other 85 blacklists

    I've just migrated to a new WHM server. For some reason the main Server IP is listed in the Barracuda RBL but passes on all other 85 blacklists. I did check the IP when it was assigned to me and I'm sure it was clean. At first I assumed that the server was spewing out spam from an account but...
  11. R

    Rejection of some emails due to SPAM

    Hi. Rejection of some emails due to SPAM Emails are rejected with the following message: Jan 6 16:17:25 postfix-inbound-4 postfix / smtp [16685]: 23A7440285: to = <[email protected]>, relay = [x.x.x.x]: 25, delay = 45, delays = 0.12 / 0/21/25, dsn = 5.0.0, status = bounced (host...
  12. G

    Whitelist spam pattern matching in SpamAssassin

    Can any of you suggest a way to whitelist any email from a domain OR subdomain of that domain, without whitelisting a domain that just happens to end with the same string? Eg, I get emails from [email protected] or [email protected], and possibly other subdomains of I want...
  13. T

    Is SpamScan still a thing?

    Hi, I just did a complete wipe and install of WHM/CPanel and everything went smoothly, except that I can't seem to find the SpamScan plugin anymore. It used to come free with CPanel when we bought a CPanel license, and some external sites that sell CPanel suggest that's still the case...
  14. A

    Correct rDNS / HELO when using /etc/mailhelo and /etc/mailips ?

    The issue In cPanel -> Email Deliverability for it shows: "Problems Exist (Reverse DNS)" The system sends “”’s outgoing email from the “” IP address. The only PTR value for this IP address must be “”. This is the name that this server sends with...
  15. M

    sending localuser

    hello, recently and while checking the "track delivery" i found out this issue: there is an email who sends to unkonwn email addresses automaticly. so i did put a restriction to not allow sending from this email address, here is the sending information: Event: failure User: mydomain...
  16. J

    one account is sending spam with username @ hostname

    I have a problem one account is sending spam with username @ hostname the account has 20 wordpress sites how to locate which page ( script ) is sending spam example 2020-10-21 10:33:19 1kV9Yd-00EdgE-8N <= arp@hostname U=arp P=local S=1033 T="Page 2019 - 2 - Confidential details" for...
  17. Arvy

    Bug report: transfer tool re-enables Spam Box

    I don't know where is the best place to report a small bug... so, let me know if there's a better place for this. It's a small bug. When I use "Transfer Tool" to transfer an account from a server to another, it re-enables "Move New Spam to a Separate Folder (Spam Box)" that was disabled. I...
  18. J

    PHP mail() function hosted on causes email to end up in SPAM. Solution?

    Email send from the PHP mail() function hosted on a Cpanel account frequently ends up in SPAM (all the time for, some of the time for I've determined it is NOT due to the content of the message but due to something in the headers. My best guess is that it's either...
  19. U

    Scanning for spam AFTER mail is in inbox

    Hi all, I'm migrating a huge amount of mail from one server to another. What I'm seeing is that a lot of the users for this account have tens of thousands of messages in their mailboxes that are extremely spammy. It would be wonderful if I could run any sort of spam filtering utility to sort...
  20. psytanium

    All emails still stuck in queue after a spam detected and cleaned

    Hello, 3 days ago, 1 of the emails was sending thousands of spams, i suspended the email address, fixed the issue from the client device (He wasn't using the SSL) then changed his password and all is fine. Lots of emails were stuck on the queue, most of it spams, i cleaned the spams and...