AWSTATS says there are no domains

[iLLuSi0nS]

just got my server, for some reason all my cpanel accounts get a "There are no domains which have awstats stats to display." when clicking on their awstats in cpanel.

...and yes awstats is enabled in the "tweak settings" in whm

webalizer seems to work fine, just not awstats.

and yes... /home/username/tmp/awstats
exists but its empty

Please help
Thanks

 

[thewebhosting]

Awstats will automatically get updated every 24 hours. If you have recently turned on the feature of Awstats then I suggest you to wait for 24 hours.

 

[iLLuSi0nS]

No, its been on for over 3 weeks, and i have tried turning it off and on, like a week or 2 ago, but still nothing.

 

[cPanelNick]

Please open a ticket.