Cpanel v86 Exim Mail Server (on another port) setting does not change

[vacancy]

Hello

Setting changes in "Exim Mail Server (on another port)" option in "service manager" section does not work in 86.0.12 and 86.0.13 versions. I activated this option and saved the port as 587, when I returned, this setting had returned to default.

Service manager settings save log;

Unable to set exim altport to 587. Please select another port....

...Failed

 

[quietFinn]

Hello

Setting changes in "Exim Mail Server (on another port)" option in "service manager" section does not work in 86.0.12 and 86.0.13 versions. I activated this option and saved the port as 587, when I returned, this setting had returned to default.

Doesn't it say "Allow exim to listen on a port other than 25, 465, and 587" ?
So exim is already listening on port 587.
I have v86.0.12.

 

[vacancy]

Doesn't it say "Allow exim to listen on a port other than 25, 465, and 587" ?
So exim is already listening on port 587.
I have v86.0.12.

This problem appears in a clean installation.

 

[cPRex]

Hey there!

@quietFinn is correct - the reason you can't enter 587 in that box is because that is already a standard port for mail services that is in use by Exim. The message next to the box says this:

"Allow exim to listen on a port other than 25, 465, and 587. "

This field is designed for you to setup a port so users whose local network is blocking port 25 can still connect to your mail server to use messages inside a client such as Outlook or Thunderbird.

 

[vacancy]

The problem continues.

 

[quietFinn]

The problem continues.

What port are you trying to add?

 

[vacancy]

What port are you trying to add?

It doesn't matter. 587, 26, 465 etc.

This setting cannot be changed in new cpanel installations.

 

[cPRex]

I would expect port 26 to work, but not 587 and 465. It might be best to put in a ticket to have our team check this out.

 

[vacancy]

@cPanelLauren
@cPanelMichael

 

[cPanelLauren]

Exim, by default listesns on 587, 465 and 25.

[root@server ~]# netstat -plan |grep exim
tcp        0      0 0.0.0.0:587             0.0.0.0:*               LISTEN      694/exim
tcp        0      0 0.0.0.0:465             0.0.0.0:*               LISTEN      694/exim
tcp        0      0 0.0.0.0:25              0.0.0.0:*               LISTEN      694/exim
tcp6       0      0 :::587                  :::*                    LISTEN      694/exim
tcp6       0      0 :::465                  :::*                    LISTEN      694/exim
tcp6       0      0 :::25                   :::*                    LISTEN      694/exim

This means that not only is adding 587 not going to work but it's redundant.

If you add a port that exim is *not* already listening on does the issue persist?

 

[vacancy]

Exim, by default listesns on 587, 465 and 25.

[root@server ~]# netstat -plan |grep exim
tcp        0      0 0.0.0.0:587             0.0.0.0:*               LISTEN      694/exim
tcp        0      0 0.0.0.0:465             0.0.0.0:*               LISTEN      694/exim
tcp        0      0 0.0.0.0:25              0.0.0.0:*               LISTEN      694/exim
tcp6       0      0 :::587                  :::*                    LISTEN      694/exim
tcp6       0      0 :::465                  :::*                    LISTEN      694/exim
tcp6       0      0 :::25                   :::*                    LISTEN      694/exim

This means that not only is adding 587 not going to work but it's redundant.

If you add a port that exim is *not* already listening on does the issue persist?

I can select for 26 ports, but 587 cannot be set and smtp mail cannot be sent.

 

[cPRex]

Hey there, @vacancy!

It sounds like what you're seeing is normal behavior for a cPanel machine. Can you let us know the specific issue you're having with email so we know what you're trying to setup?

 

[cPanelLauren]

I can select for 26 ports, but 587 cannot be set and smtp mail cannot be sent.

Right, yeah that's standard as far as being able to set the ports in WHM. You can even confirm which ports exim is currently listening on by running the netstat command I ran in my example.

But it sounds like your issue sending SMTP mail may be unrelated. What's the error you're getting when trying to send SMTP mail and what's the configuration?