"Domains" icon missing from Jupiter

[Islandhosting]

Hello,

I know that under Jupiter some of the domain related tools have merged under the single "Domains" icon, but that icon is missing entirely for me. So I thought maybe I needed to explicitly enable it in the features list, but there is no such option in there (there are, however, still options to enable "Addon Domains" etc, although they don't do anything).

These are accounts that were using Paper Lantern until it was automatically switched to Jupiter, if that matters.

How do I enable the "Domains" icon?

Mark

 

[cPRex]

Hey there! "Domains" is one of those things that should always be present, as there isn't a way to disable that option in the Feature Manager. Do you see any odd errors if you watch the cPanel logs while loading the cPanel interface for that user?

 

[Islandhosting]

Thanks for the reply. No errors anywhere that I can see.

 

[Islandhosting]

Oh, and it's the same for all users, not just one in particular.

 

[cPRex]

I don't have a good explanation for that behavior. Can you submit a ticket so we can take a look?

 

[Islandhosting]

Done

 

[cPRex]

Can you let me know that ticket number so I can follow along?

 

[Islandhosting]

Sure, it's 94535996

 

[cPRex]

Thanks for that - I'm following along with that ticket on my end now.

 

[cPRex]

Our team was able to reinstall the Jupiter theme on your system and that took care of the issue. Let us know if you see any issues with that!