error update cpanel : incompatble version of exim

[gtraxx]

Hello, I followed the recommendations to update the software after a exim mail received from cpanel to a problem with the automatic update.

1. Enter WHM at https://xxxx:2087/
2. Enter the Exim Configuration Editor:
(Service Configuration >> Exim Configuration Editor >> Advanced Configuration Editor)
3. Notate any custom changes you have made in the ACL section.
You may also which to make a copy of /etc/exim.conf.local
and /etc/exim.conf.localopts as it they your custom settings.
4. Click the 'Reset ACL Config to Defaults' button.
5. Reinstall your advanced custom settings.

Here is the error message

Unable to write /etc/exim.conf: Permission denied at /usr/local/cpanel/scripts/buildeximconf line 77.
Progressive Reset failed. This is usually due to an incompatble version of exim being installed.

Current Config Version: 10.160000
New Config Version: 10.170000

I can not change permissions !!!

Best regards

 

[cPanelTristan]

It couldn't write to /etc/exim.conf file, likely because the file is either +i or +a on it:

lsattr /etc/exim.conf

If you see i or a in the return, then do the following:

chattr -ia /etc/exim.conf

At that point, try to upgrade exim again.

 

[gtraxx]

The system returns the following:

----ia-A----- /etc/exim.conf

I use this:

chattr -ia /etc/exim.conf

Thank you I have no error message
Best regards