Error whilst trying to load cP Domains page

[perplex]

I am unable to manage my parked Alias and Addon domains by clicking "cPanel > Domains > Domains", I am getting pop-up..

"Error: The API request failed with the following error: 500 - Internal Server Error."

My server log "/usr/local/cpanel/logs/error_log" shows..

"info [cpaneld] Internal Server Error: "POST /cpsess0752793929/execute/DomainInfo/domains_data HTTP/1.1" 500 Error ID 123cf50c1494a
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 507.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 508.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 511.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 511.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 512.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 512.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 512.
Use of uninitialized value $domain in hash element at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/ssl_call.pm line 515."

*This issue has only appeared since parking Addon domains, Alias domains (by themselves), work fine. I am using cPanel (v 110.0.5).

Please advise how I can resolve this?

 

[cPRex]

Hey there! Does this just happen with one specific cPanel account, or does this happen with all accounts on the server? If it is just one cPanel account, there could be an issue with the userdata there keeping things from loading properly.

I would recommend trying to run a forced cPanel update with the "/scripts/upcp --force" command to ensure all the cPanel files are in place and working well, and then see if you still experience this issue.

 

[perplex]

@cPRex - Thanks for your reply.

Yes, this happens for ALL cP accounts that have parked Addon domains. The issue ONLY appears to occur when there are more than approx. (20+) Addon domains!

As advised, I have now run the cP update, which completed fine except for a few minor failures (below):
---
"Maintenance ended; however, it did not exit cleanly (256). The following events were logged: “scripts/find_outdated_services”. Review the update logs to determine why the update failed."

[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] STDERR: Traceback (most recent call last):
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/local/cpanel/bin/needs-restarting-cpanel", line 319, in <module>
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] sys.exit(main(sys.argv))
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/local/cpanel/bin/needs-restarting-cpanel", line 283, in main
---
This is a usual 1-3 times weekly occurrence.

Thoughts?

 

[ResellerWiz]

@cPRex - Thanks for your reply.

Yes, this happens for ALL cP accounts that have parked Addon domains. The issue ONLY appears to occur when there are more than approx. (20+) Addon domains!

As advised, I have now run the cP update, which completed fine except for a few minor failures (below):
---
"Maintenance ended; however, it did not exit cleanly (256). The following events were logged: “scripts/find_outdated_services”. Review the update logs to determine why the update failed."

[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] STDERR: Traceback (most recent call last):
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/local/cpanel/bin/needs-restarting-cpanel", line 319, in <module>
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] sys.exit(main(sys.argv))
[2023-05-03 16:59:14 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] File "/usr/local/cpanel/bin/needs-restarting-cpanel", line 283, in main
---
This is a usual 1-3 times weekly occurrence.

Thoughts?

The “scripts/find_outdated_services” error is common and not something to lose any sleep over.

Did running upcp fix your domain issue?

 

[perplex]

The “scripts/find_outdated_services” error is common and not something to lose any sleep over.

Did running upcp fix your domain issue?

@ResellerWiz
Unfortunately running upcp has had not fixed the issue

 

[cPRex]

It would likely be best to submit a ticket for this issue so we can investigate directly.

 

[perplex]

It would likely be best to submit a ticket for this issue so we can investigate directly.

Thanks, I have now submitted a support ticket.

 

[cPRex]

Can you post the number here so I can follow along?