Problem with awstats and cpanel config

fireform90

Active Member
Aug 26, 2002
30
0
156
I just activated awstats last nite and now tested it. For new sites it appears to be working just fine. For my existing site however....

Error: Couldn't open config file &awstats.neosurge.com.conf& nor &awstats.conf& : No such file or directory

Setup (Config file, web server or permissions) may be wrong.
See AWStats documentation in 'docs' directory for informations on how to setup awstats.

Seems that the configuration is messed up? Should I got in and change some settings? or???
 

scottaxa

Member
Jul 9, 2002
6
0
151
Yeap, we're getting this too, but the weird thing is, around 50% of the accounts on the box are fine, the other 50% give the same error, Any ideas anyone :)

Scott :P
 
B

bdraco

Guest
awstats takes 48 hours to activate totally (if you read the tweak settings notes! hint! hint!) If you are still having a problem with it, you should email [email protected]
 

dufronte

Member
Aug 20, 2003
6
0
151
oooo.. so that's the answer..!!!
ok then.. I'll wait for another 48 hours and see the results..

cPanel.net Support Ticket Number: