The system failed to grant privileges on the database ...

[masterross]

Hello,

Just made a backup restoration of account and this appeared:
Warning: The system failed to grant privileges on the database “new_db” to the user “new” because of an error: (XID ju8a2v) This system will not add the database user “new” to the database “new_db” because this user does not have a password.

I've found this article about MariaDB:

https://support.cpanel.net/hc/en-us/articles/360060353553

But I run version 10.2 so what could be the problem?

thanks!

 

[quietFinn]

Maybe you get that error " because this user does not have a password "

 

[cPRex]

Do you see that user inside the cPanel >> Databases page?

 

[masterross]

Yes, I sat pass manually and added the user to the DB and it worked.
But why the restore srcipt couldnt do that auto?

 

[cPRex]

I can't say why the restore script wouldn't have worked properly in that situation. We'd need to analyze the backup and restore processes to get more details. If you'd like to create a ticket, assuming you still have the old backup data, we could take a look at that for you.